What is Citizen JCB Prepaid Card?

Citizen Card is the most convenient card available to make online payments such as POS, E-Commerce, Online Shop and ATMs. It is globally accepted where you see the JCB logo, in over 190 countries all over the world.

Special Benefits

Basic documents required

Required Documents

Fees And Charges

Fee Description(MMK) Classic Card Platinum Card
Card Joining Fee
10 USD
Lost/Replacement Fee
10 USD
Annual Fee
5 USD (1stYear Waived)
PIN Reset/ Reissue Fee
No Charge
Payment at POS (Oversea)
No Charge
Online Purchase
No Charge
ATM Withdrawal Fee (Cross-Border)
USD 3 + Overseas Bank Charges
Balance Inquiry Fee at MCB ATMs
No Charge
Balance Inquiry Fee at Overseas ATMs
0.5 USD
Find answers

Frequently Asked Questions

To apply for new MCB JCB Prepaid Card, a customer needs to go to an MCB Branch, bringing their NRC Card (or) Passport, a Passport Photo (1) and fill in the Application Form. The card is a wallet and does not need to be linked to Saving Account or Current Account.

You will get the card and you can use it immediately when you apply at MCB Branches.

Please contact the bank which operates the ATM where your card was retained.

Please visit the nearest MCB Branch during banking hours or call the MCB Helpdesk Number on 01 2399663. If you still remember your old PIN, your card can be unlock. If you forgot your PIN, a new PIN will be sent via SMS to your phone.

Please visit the nearest MCB Branch during banking hours or call the MCB Helpdesk Number on 01 2399663 to request new PIN to be reissued.

Please visit and report to nearest MCB Branch during banking hours to fill a form to request the refund

Please visit to nearest MCB Branch during banking hours to fill a form to request.

You can apply new JCB Prepaid Card at any MCB branches. Please visit https://www.mcb.com.mm/way-to-bank/branches-map/# to see branches name and location.

You can check Balance Inquiry at MCB ATMs and Oversea’s ATMs. At oversea ATM, a balance inquiry fee of USD 0.5 will be charge.

As per Central Bank’s Regulation, Customer can use E-commerce, ATM Cash withdrawal and Point of Sale (POS) with MCB JCB Prepaid Card internationally.

Downloadable Files

Terms and Conditions